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Deliver unified, personalized, and seamless shopping experiences

Dynamics 365 Commerce

Unify back-office, in-store, call center, and e-commerce experiences to personalize customer engagement, increase employee productivity, and optimize store operations.

Deliver unified commerce at scale

Engage customers across channels

Give your customers the option to purchase when, how, and where they want—on any device—by delivering a frictionless and consistent engagement across online and offline channels.

Build loyalty and exceed customer expectations

See a comprehensive view of customers on a unified commerce platform, respond to their needs across engagements, and foster lasting relationships.

Get everything to build and run digital commerce

Grow your business with a unified commerce solution that scales to your needs across both traditional e-commerce and emerging shopping channels.

Enable AI-driven intelligent commerce

Infuse intelligence across your sales operations with AI capabilities that improve customer experience, drive better ROI, and optimize business practices.

Modernize retail store and streamline operations

Create personalized and friction-free retail commerce experiences, along with integrated back-office operations, through user-friendly applications.

Want to find out how to grow your business with Dynamics 365 for Commerce?

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