Dynamics 365 Commerce
Unify back-office, in-store, call center, and e-commerce experiences to personalize customer engagement, increase employee productivity, and optimize store operations.
Deliver unified commerce at scale
Engage customers across channels
Give your customers the option to purchase when, how, and where they want—on any device—by delivering a frictionless and consistent engagement across online and offline channels.
Build loyalty and exceed customer expectations
See a comprehensive view of customers on a unified commerce platform, respond to their needs across engagements, and foster lasting relationships.
Get everything to build and run digital commerce
Grow your business with a unified commerce solution that scales to your needs across both traditional e-commerce and emerging shopping channels.
Enable AI-driven intelligent commerce
Infuse intelligence across your sales operations with AI capabilities that improve customer experience, drive better ROI, and optimize business practices.
Modernize retail store and streamline operations
Create personalized and friction-free retail commerce experiences, along with integrated back-office operations, through user-friendly applications.