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Connect with your customers on a deeper level and personalize their experiences

Dynamics 365 Marketing

Powerful capabilities make the difference. Confidently create effective multichannel campaigns that grow rewarding business relationships.

As more business communications online and more customers and employees are working remotely, Dynamics 365 Marketing offers powerful capabilities to create effective communications campaigns and build business relationships. With Marketing, customers can discover, score, and nurture leads, orchestrate customer journeys using email, web, events, social media, text messaging, and other custom channels. 

You can send event communications, then manage registrations, reporting for webinars, and interactive meetings more easily through direct integration with Microsoft Teams. It enables organizations to nurture audiences before, during, and after the event.


Orchestrate customer journeys

Build deeper and stronger relationships with your customers when you create powerful campaigns that deliver the right personalized messages at the right time through the right channel.


Align sales and marketing

Create seamless customer experiences and increase opportunities through marketing automation, shared data, and business processes connected to Dynamics 365 Sales.


Make informed decisions

Improve automated marketing performance with lead scoring and custom dashboards. Works seamlessly with Dynamics 365 Customer Insights to deliver a 360-degree customer view.


Grow with an adaptable platform

Extend your capabilities by easily connecting to apps and services you use today. Built-in features help compliance with General Data Protection Regulation (GDPR) regulations and accessibility guidelines.

Learn more about Dynamics 365 MArketing

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