Many organizations struggle with high costs and slow responses from their Dynamics 365 support providers. If this sounds familiar, you’re not alone — and you don’t have to settle for less. At ASG, we deliver reliable, top-tier support for Microsoft Dynamics 365 Customer Engagement that balances quality with cost efficiency.

Microsoft Copilot, integrated directly into the Edge browser, is redefining how we consume and process information. One standout capability is its ability to summarize YouTube videos and highlight the key takeaways — making it faster and easier to grasp the essential points without watching the entire video.

Microsoft Dynamics 365 Customer Service is a sophisticated business application that enables customer service agents and supervisors to provide prompt, consistent, and outstanding customer support while also providing useful insights into customer behavior and interactions.

Staying ahead of the game in the ever-changing environment of customer service is critical for organizations to flourish. Microsoft recognizes this, and in October 2023, a number of exciting new capabilities for Dynamics 365 Customer Service and Omnichannel will be made generally available.

In today’s fast-paced world, the Internet of Things (IoT) has become a critical component of company operations across multiple industries.